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- Cannot boot from Ubuntu Linux install USB drive

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01-30-2021 11:13 AM - edited 01-30-2021 11:13 AM
I have installed an ssd as well as the original HDD with Windows 10. I want to install Ubuntu on the ssd.
I have made an Ubuntu boot USB drive with Rufus but the HP just boots to the grub prompt.
I have already set USB drive to the top of the boot order and disabled Secure boot.
Any suggestions will be very gratefully received!
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02-13-2021 05:54 AM
The machine doesnt have z DVD. I could have connected one. I think its an Ubuntu issue because I have now tried Ubuntu 20.10 and that loads OK. Seems very odd though.
01-30-2021 11:25 AM
I'm sorry, but HP only warranties their PCs for usage with the OS that comes preinstalled.
IF you replace that with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.
Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.
Your best bet for support now is to contact the support forum of the distro you are using.
Since you are using Ubuntu, go here: https://ubuntuforums.org/
Good Luck
I am a volunteer and I do not work for, nor represent, HP
01-30-2021 11:30 AM
Thanks for your reply.
I appreciate that i install Linux at my own risk. I'm not looking for HP support. I am asking the HP community as i am looking for other HP users who have followed a similar route.
I'd be interested in any other HP users who have followed a similar route. Thanks again.
02-13-2021 07:42 AM
Thanks Steve. I have made a note to explore Mint definitely.
At the moment i am getting to grips with idiosyncrasies of Ubuntu on an HP. It certainly has some.
Boot is successful but inconsistent. Sometimes it boots to a grub prompt and i have to type exit to get to the boot menu with Ubuntu and Windows options.
I'm wondering whether to update the UEFI but hesitate on the principle that if the UEFI works then leave it alone. Change has risk 😮
02-13-2021 07:47 AM
I have had that happen with all the Ubuntu distros, MInt, Zorin, Xubuntu, Kubuntu, etc. Not sure why, best I can figure it's the bios Uefi area. If you boot and setup from Legacy if you can then it should work. They kept loosing the path to the UEFI. It's almost as if HP don't want you to do it? Can I say that? Oh well, it's true.