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Cannot open photos. Get a data is invalid error.

HP Recommended
Example: Pavilion AIO 27 -r0xx
Microsoft Windows 10 (64-bit)

I cannot open my photos.  The file seems to be there but why I attempt to open a JPEG, I get an error message box that shows my string (C;\Users\...etc) but at the bottom of the it says "Data is invalid."  I have run the troubleshooting icons to no avail  Help!

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Dear Lobo,

 That seems like an OS (Windows) file/application=default-app problem, not your HP computer. Try doing an internet search for Infraview 64 and download/then install it. Reboot, then go to Settings -> Applications -> Default Applications -> Images/pictures and select Infraview 64 as the default image viewer.


 If you already have it, re-install it and set it as the default viewer.





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That message means the picture file is corrupted -- and there is really no reliable way to fix it.


There is an application that CLAIMS to be able to fix corrupted JPEG files -- Stellar Repair for Photo -- and they offer a free TRIAL version that will claim to repair a file but only allow you to view it, not save the repaired file.  It's worth trying to see if it works for you -- I have tried it and it does NOT work for me.

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***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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