Cannot update BIOS on Pavilion P2-1105

[achmypee]

I'm trying to update the BIOS on this system.  The update software runs through the wizard, flashes a black terminal window for a second, then quits.  Going by the version indicated in the BIOS, it does *not* update.

What gives?

[Grzwacz]

Greetings,

Welcome to the forum.

I am not a HP employee.

Where are you getting a HP BIOS update from? Your PC is circa 2012. HP usually provides BIOS updates for two or three years after the production date.

I see no HP BIOS updates when using Windows 7 at this (Link). There are no Windows 8.x BIOS updates. No BIOS updates period.

Regards

[achmypee]

OK, what??  I swear, I just downloaded it from that exact page a few hours ago, and now it's gone.

And why on earth would they not continue to provide the archived BIOS updates?

[Grzwacz]

Hi,

I believe you.

HP must have pulled the BIOS update.

Your experience with this BIOS update suggests it may be corrupt.

Regards

[achmypee]

Well, that's frustrating.

The issue I'm trying to troubleshoot is that system won't cut power after shutdown.  This has happened with both Windows and a USB bootable Linux, so I'm reasonably certain it's an issue with hardware or firmware.

[Grzwacz]

Hi,

Is the PC restarting after you do a shutdown?

Again. HP does not support seven year old PCs with BIOS updates to fix BIOS issues.

I would think you may have a hardware problem. The PC worked fine until???

Motherboard, power supply, or the power switch may cause this problem? One can only guess.

Regards

[achmypee]

Yes, I understand that HP doesn't support older system, but it's unreasonable not to publish BIOS updates that they have previously made available.

In any case, I don't know how long this has been an issue (I'm an independent IT provider, not my PC)

This happens when I shutdown, not when I restart.  The power light just stays on and the fans continue to run.  It does appear that Windows has unloaded properly because there's no autochk when it boots back up.

I have minimal hardware connected, just a keyboard and mouse.  I've disconnected the optical drive.  Still fails to cut power.

[Grzwacz]

Hi,

You will have to troubleshoot components.

I doubt you will see any future HP BIOS updates for this product.

Regards

[achmypee]

Yes, obviously, they won't be developing any BIOS updates, but why can't they keep the old updates available?

[Grzwacz]

Hi,

I don't know. I don't work for HP.

I build and repair PCs. Primarily use Asus and Gigabyte motherboards. Both vendors stop BIOS updates at about the two year mark. Both vendors offer three year warranties. HP now offers a one year warranty and a add on two year CarePack warranty.

Regards