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Mouttaki
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Code erreur 0XB81EC18E

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Bonjour , 

Une fois j'allume mon imprimante HP ENVY 4520 , ça m'affiche le menu mais après 10 à 15 secondes ça m'affiche un code d'erreur 0XB81EC18E 😕

Je ne sais plus quoi faire , je l'ai rénitialisé pendant les dix secondes rapidement mais walou

Merci

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Cheron-Z
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@Mouttaki

 

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question. Or, if you prefer, you can visit the HP Support website (https://support.hp.com/us-en?openCLC=true), to find the support channel for your region. Thank you for your understanding. HP Support Community

I work on behalf of HP
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Mouttaki
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Thanks a lot for your answers , I get a solution alone cause you ask me to speak English in your side you don't speak French , but seriously you  have just to translate , what ?!!!! 

I m in a technical support too and I use a gog translate for one reason , do what I have to , give a solution and help , but thanks again 

My printer work ok can scan , copy and print , I m so happy about that , but I can not to connect to WiFi  , I have error message like even been 

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