cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
7 4 0 0
Message 1 of 3
176
Flag Post

Solved!

Compaq Recovery!

HP Recommended
Compaq Presario SR5109UK Desktop PC
Microsoft Windows Vista

Hi,

I have a Compaq Presario SR5109UK Desktop PC which I have had for 4 years, the warranty has expired in 14th February 2014. I don't have the recovery tools to do a Compaq Recovery. Where can I download the tools and how do I reinstall from the original factory image.

2 REPLIES 2
Highlighted
Level 15
Level 15
25,786 25,719 2,358 5,577
Message 2 of 3
Flag Post
HP Recommended

@dugganrouthorn5 

Sorry, but HP stopped providing Vista-era recovery tools and media some years back -- and the other online recovery tool providers did the same thing.

 

Don't know of anywhere that still carries Vista-era media.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Highlighted
Author
Level 1
7 4 0 0
Message 3 of 3
Flag Post
HP Recommended

Thank you for your reply. I've also tried my HP System Recovery USB stick created on my Windows 10 laptop but it hangs on the Windows Logo and no spinning dots. What else can you offer? Do you know anyone with a Compaq Presario SR9105UK Desktop PC? Please let me know soon.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation