Solved: Computer loads into the Automatic Repair module. - HP Support Community

Forist1 · ‎01-02-2023

My computer Logs on into the "Automatic Repair" module and I have to click on "use a devise" button in order to Log into Windows. How do I get out of it doing that? Also, the program AMD Installer always pops up and I've already Installed the new AMD logs. I've gone thru the Reset, redo, restore backup but none of those worked. Except for the weird Log on, computer seems to be working fine. Anyone have any Ideas on this problem?

Prométhée · ‎01-06-2023

ok, but "use a Devise "

it's in order to use a recovery key, repair, if nothing is repaired, it seems logical

and for the rest of my questions?

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Prométhée · ‎01-03-2023

hi

please perform the hardware tests
everything is explained in this link

HP PCs - Testing for Hardware Failures | HP® Customer Support

An example of a failed test with Contact HP option

you may have an error code , failure ID (24-digit code) , as shown

if so, just give this code here

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Forist1 · ‎01-03-2023

I just ran the Test, with no Error codes or anything. Right now, I'm trying the Extensive Test to see if that shows anything. It takes two hours, so it'll be a while before I see any results.

Forist1 · ‎01-03-2023

The Extensive test completed, and no Errors found. Any other ideas?

Prométhée · ‎01-04-2023

" "Automatic Repair" module and I have to click on "use a devise" button in order to Log into Windows. "

for the advanced options if we click here, we have

https://support.hp.com/hr-en/document/ish_5000477-5000532-16

"Also, the program AMD Installer always pops up and I've already Installed the new AMD logs."
installed amd logs?
what are you talking about here?

I've gone through the Reset, redo, restore backup but none of those worked. Except for the weird Log on, computer seems to be working fine. Anyone have any Ideas on this problem?
here, does this mean, that it doesn't matter if you do a reset, it will come back to the same automatic repair?
"restore backup", what type of option used?

Now, every time you boot you have the same boot problem, and then the computer will work until the next restart, correct?

specify, the exact version of windows, if updated, or upgraded since (for example windows 10 to windows 11?)

any idea, if it appeared of course after something in particular ..

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Forist1 · ‎01-05-2023

Under the Advanced options, choose an option I'll just continue to "use a Devise", that's how I've been able to Log On, since there doesn't seem to be a solution.

Prométhée · ‎01-06-2023

ok, but "use a Devise "

it's in order to use a recovery key, repair, if nothing is repaired, it seems logical

and for the rest of my questions?

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users

please click on the accept as solution button if message provided an answer to the problem

Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

Computer loads into the Automatic Repair module.

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