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HP Recommended
Microsoft Windows 11

SInce we've had our desktop (still under warranty) it just shuts off in the middle of using it. At times it will make a buzzing noise after 30 minutes of use and shut down and boot back up. It happens when using any app or program.

1 REPLY 1
HP Recommended

Could be several items, most likely a fan bearing failing - but without being able to examine it first-hand, we have no way of determining what it causing this.

 

Since this is still under warranty, your best bet is to contact HP Customer Service to see what they will do for you:


https://www.hp.com/us-en/shop/cv/customerservice



I am a volunteer and I do not work for, nor represent, HP
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