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- Computer will not boot and does not allow me to reset it.

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07-14-2025 10:15 PM
I have an HP TE02 desktop Envy and get an error message on boot up. None of the repairs succeed but the PC passes all the component tests. When I try and install or reinstall windows, neither the USB or external CD ROM device recognize the hard drives. Any ideas would be appreciated. Thank you!
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