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‎12-20-2019 02:48 PM

HP Recommended
Product: PAVGAMING 690-033NL
Operating System: Microsoft Windows 10 (64-bit)

Hi, during an automatic BIOS update from the network, not requested by me, there was no power to the PC. The PC is no longer restarted and it is not possible to enter the BIOS either; is dead!! The PC is new and still under warranty but surely if I ship it, I won't have it for a long time. Anyone know the steps to attempt a BIOS recovery?
Thanks for your answers.

1 REPLY 1

‎12-20-2019 03:56 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Try BIOS Recovery steps at this site (Link).

 

You may need HP factory service if the above BIOS recovery options fail.

 

Regards

 

 

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