Couldn't boot up my laptop using a usb

[Asdf727]

My laptop shows blue screen error I tried everything but couldn't reach recovery so then I made bootable USB then tried to reinstall windows but it couldn't detected my USB pendrive. what should I do now

[VikramTheGreat]

Hi @1100Z7X,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for the update. You’re doing all the right things so far. Since your laptop shows a blue screen, can’t reach recovery, and doesn’t detect your bootable USB, let’s go step-by-step to fix this:

Step 1: Recreate the Bootable USB (Just to Be Sure)

Sometimes the USB isn’t created properly. Use the official HP Cloud Recovery tool:

1. On another working PC, go to:
   👉 HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support
2. Download the Media Creation Tool and run it.
3. Choose “Create installation media (USB flash drive)”.
4. Use a USB drive with at least 32 GB, formatted as FAT32.

Step 2: Check BIOS Settings on Your Laptop

1. Power on your laptop and press Esc, F9, or F10 repeatedly to enter the Startup Menu or BIOS.
2. In BIOS:
   • Enable USB Boot.
   • Disable Secure Boot (temporarily).
   • Enable Legacy Boot (if available).
   • Set the USB drive as the first boot device.
3. Save changes and exit.

💡 If your USB is not showing up, try plugging it into a different USB port, preferably a USB 2.0 port (black, not blue).

Step 3: Test the USB on Another Computer

• Plug the USB into another PC and see if it boots.
• If it does, the USB is fine — the issue is with your laptop’s BIOS or USB port.
• If it doesn’t, recreate the USB using the steps above.

Step 4: Use HP Diagnostics (Optional)

If your laptop is an HP, press F2 or Esc > F2 at startup to run HP Hardware Diagnostics. This can help rule out hardware issues.

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat