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‎01-29-2020 10:14 AM

HP Recommended
Product: Touchsmart 610
Operating System: Microsoft Windows 10 (64-bit)

My cursor has a mind of its own. Every now and then it just moves around the screen and opens panes, minimises others and generally moves away from where i am working. So very frustrating when typing in Word or working in Excell when another application or pane suddenly appears, or typing has been entered where not wanted. Tried help from Microsoft but no solution. Anyone have the same problem?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-30-2020 03:10 AM

HP Recommended

Sounds like your touch screen may have developed a fault, and you're experiencing 'ghost touch' Try disabling the touch screen in device manager and see if that makes any difference.

View solution in original post

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2 REPLIES 2

‎01-30-2020 03:10 AM

HP Recommended

Sounds like your touch screen may have developed a fault, and you're experiencing 'ghost touch' Try disabling the touch screen in device manager and see if that makes any difference.

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‎02-03-2020 07:29 AM

HP Recommended

Touch wood, this seems to have solved the problem. Your suggestion was much appreciated as I have been trying for months to get this sorted! Thanks!

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