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×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
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That message comes from the SMART drive software telling you the hard drive has failed. Since it seems the the PC no longer will boot, that also indicates the hard drive failure. You can try to run the Diagnostics routine to verify that.
To run the Diagnostics routine, start tapping the Esc key and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.
If the hard drive has failed, then it needs to be replaced and Windows will need to be reinstalled.
I'm not an HP employee.
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