Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

DST, code of error

HP Recommended
model 550-221 ur.
Microsoft Windows 10 (64-bit)


What does the following result of short disc test of hard disc (Desktop computer, model 550-221 ur.) mean?


short disk test DST error,

product ID: T 1G75EA#ACB

thank you


[Personal Information Removed]

Level 21
Level 21
132,440 122,617 20,164 30,941
Message 2 of 2
Flag Post
HP Recommended



The error code reported, Hard Disk 1 Quick Test Failure, means that you will need to install a new hard drive and reinstall the operating system.


Below is the link to the service guide, where you can find the hard drive removal and replacement procedure.


After you replace the drive, you can reinstall W10 for free by making bootable installation media using the media creation tool at the link below.


After W10 has completed installing, you can install the drivers and available software from your PC's support page.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation