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1 REPLY 1
03-09-2024 11:33 AM
I understand your situation, as I have been through this myself, but since we are unable to actually verify PC ownership from here, we are not allowed to assist you in this. Sorry.
What you need to do is hunt down a local computer repair place, as since they can get hands-on with the computer, they are likely to have a way to access it for you.
Good Luck
I am a volunteer and I do not work for, nor represent, HP
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