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SweetD_102
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Data entry not working

‎04-30-2020 06:27 AM - edited ‎04-30-2020 06:31 AM

HP Recommended
Product: HP Rove touchscreen
Operating System: Microsoft Windows 8.1 (64-bit)

My Rove is 6 years old and has been getting little slow. My problem is that suddenly today when I try to log in at start-up, nothing happens when I type in my password. I checked all the keyboard connections, and then tried with the on-screen keyboard but the same thing happened.   The mouse works fine, and have restarted twice.  I cannot get my password entered by any means. What can I do?

 

I should add that the touchscreen seems fine, and responds to other touches but just nothing going into the box for the password. 

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SweetD_102
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‎04-30-2020 08:10 AM

HP Recommended

I got it to work. I unplugged the keyboard on the last reboot and it woke up ok. I suppose the keyboard was interfering somehow.  Afterwards, When I plugged the keyboard USB in again it is working fine. 

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