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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- Re: Default Windows apps are not working

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08-26-2023 05:16 AM
Hi, I am facing some issues with my laptop. Some default apps like Windows Defender, media player, clock, calculator, etc. are not working. I already tried to update my system and also uninstalled a few updates like Windows Defender. Now the problem is I can not even download it from the Microsoft app store. Should I reset the Laptop? will this bring Windows Defender back?
08-28-2023 02:43 PM
Hi @Sahas67,
Welcome to the HP Support Community.
Thank you for posting your query, I will be glad to assist you.
I see that you are facing an issue with your Laptop.
Install all the pending updates for the Windows operating system following the below steps.
go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.
Update the BIOS for your PC by clicking on the link.
Make sure you keep only the charger plugged in while updating the BIOS for your PC.
Click on the + sign next to BIOS and then download the file.
Open the file and follow the on-screen instructions to complete the update.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee