Defrag will not run

[mmcmret8]

When I try to open the defrag program I get the following message "Disk defragmenter is currently using customized settings created by another program, before you can modify the schedule, you must remove the customized settings" and there is a button that says 'Remove settings" and when I click on the button the window goes away and nothing happens, I am at a loss as I do not know how to determine what program has created the settings to be removed, Can anyone help??

[mdklassen · Accepted solution]

In Windows 7:

1. Click on the Windows button (bottom-left)
2. Select Control Panel
3. Select Programs and Features
4. View the list of Installed Programs
5. Click the Date Installed column-heading, to sort the rows of the list, from newest to oldest
6. One of those programs must have a "disk-defragmenter" as one of its features

This implies that this "other" program is already performing scheduled defragmenting, which implies that you don't need to "de-de-fragment" via the Windows tool.

[mmcmret8]

I checked the programs and could not determine if they had a anything to do with the defrag so I did a clean install and everthing is OK now, Thank you for the information and help