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‎04-29-2020 09:59 AM

HP Recommended
Product: N/a
Operating System: Microsoft Windows 10 (32-bit)

I placed my order on the 15th of April, my order hasnt even started to be built but yet I have an expected delivery date of May 4th, its the 29th. I dont see thin building and shipping my computer within 5 days. seems like my order is just sitting around with nothing happening, not even sure if I can do anything since my order hasnt even been shipped yet. Hopefully someone can offer a real expectation of when I will recieve my computer. Yes I have custom specs so I expected a delay or even a later date but not a complete standstill on my order. Any advice or help is welcome

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-07-2020 08:19 AM

HP Recommended

Hi @SHALESE08

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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1 REPLY 1

‎05-07-2020 08:19 AM

HP Recommended

Hi @SHALESE08

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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