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Megpie124
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Desktop won’t turn on

HP Recommended
Hp envy 20 touchsmart AiO pc

I tried to turn my desktop on and it won’t turn on. I tried to do the hard reset. But I noticed when I plugged the cord into the wall the power supply box had a little green light on it but then I went and plugged it into the monitor and the little green light shut off. I unplugged the cord from the monitor and the light doesn’t come back on and the monitor won’t turn on.

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Prométhée
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Message 2 of 2
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Hello
difficult to make a diagnosis like that, but from what you mention the charger seems out of order
but it could be something else

 

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