Device Encryption Support issue

[jbhtrh]

Help needed, please.  I don't know if this is an HP issue or a Windows issue, but....

I have an HP All-in-One desktop PC (product name 24-g214), running Win 10 Home edition (64-bit).  I am trying to determine if Device Encryption Support is available on this PC. 

Under System Info, Device Encryption Support shows:  Reasons for failed automatic device encryption:  Hardware Security Test Interface failed and device is not Modern Standby.

What exactly does this mean and how do I fix the Hardware Security Test Interface failure and make the device "Modern Standby"?

Thanks

[Echo_Lake]

@jbhtrh

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Have you made any hardware/software changes?
• Are you using BitLocker Drive Encryption?
• Could you please share the picture of the error screen?

Keep me posted for further assistance.