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HP Recommended
Z420
Microsoft Windows 8 (64-bit)
Product Name: Workstation HP Z420
Operating System: Windows Server 2012 R2

Hello,

 

I'm currently installing a Windows Server 2012 R2 on a Z420 workstation and looking for the display adaptor driver. It currently display as "Microsoft Basic Display Adaptor" which I know it is NOT. I'm not sure about the drivers I have to take from HP support. I know the selected OS version must be Windows 8.1 64 bits but I wonder which driver I must take for Windows Server 2012 R2.

 
Thanks in advance for your help.

Best regards

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes, the new support pages default to whatever OS you are viewing them on.

 

I'm pretty sure the W8.1 driver will work.  If not use the Windows Server 2012 R2 driver directly from nvidia.

 

http://www.nvidia.com/download/driverResults.aspx/118287/en-us

View solution in original post

7 REPLIES 7
HP Recommended

Hi:

 

Please post the hardware ID for the Microsoft Basic Display Aapter.

 

Use this guide for how to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

It says 

PCI\VEN_10DE&DEV_0FFE&SUBSYS_094C103C&REV_A1

I searched for it, it was "NVIDIA Quadro K2000"

On HP web site, there is a driver for "NVIDIA Quadro Professional Driver Windows 10 (x64)", could you please confirm this is the right one?

Thanks!

 

HP Recommended

That should work.

 

The only way you are going to be able to confirm that it is the right one would be to explore the driver file using a free utility like 7-Zip and see if the hardware ID you posted is listed in the driver setup information file.

 

Shouldn't you be using the W8.1 driver?

 

Windows Server 2008 = Vista drivers

Windows Server 2008 R2 = W7 drivers

Windows Server 2012 = W8 drivers

Windows Server 2012 R2 - W8.1 drivers

Windows Server 2016 = W10 drivers

HP Recommended

Yes, good catch. I am accessing the page from a Windows 10 machine and it auto detected. 🙂  Thanks for the clarification! 

HP Recommended

Yes, the new support pages default to whatever OS you are viewing them on.

 

I'm pretty sure the W8.1 driver will work.  If not use the Windows Server 2012 R2 driver directly from nvidia.

 

http://www.nvidia.com/download/driverResults.aspx/118287/en-us

HP Recommended

Yes, it (Win 8.1 driver) worked like a charm. Thanks! 

HP Recommended

You're very welcome.

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