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- Re: DriveLock empty password can not be disabled

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03-28-2022 01:42 AM
Someone set up a DriveLock with an empty password - means it's possible to use the disk by hitting the "Return" key.
I'd like to disable DriveLock because it doesn't make sense at all in this case. Unfortunately I can't, because the password is empty and if I press the "Return" key in BIOS Securtiy Settings in order to type the password it just closes the page.
Any ideas? Do I have to set another password in order to disable it afterwards?
04-04-2022 09:39 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.