Driver

[Paula1945]

PCI\VEN_8086&DEV_8C3A&SUBSYS_2B2C103C&REV_04\3&11583659&0&B0

Need this PCI Controller Driver

[Paul_Tikkanen]

Go to your PC's support page and install the Intel Management Engine Interface Driver.

You didn't post the operating system you are running so I can't post the link to the driver and there is no such model PC as the one you posted.

Use this guide to find the model number/product number of your PC:

Find Your HP Desktop Model Name, Product Number, or Serial Number | HP Computers | HP Support (youtu...

[Paula1945]

Hello Paul:  Thanks for your reply.  Think I was getting frustrated because I could not come up with the information I wanted to find.  So, according to my Microsoft Account my Desktop is: Desktop-1DD853B, Windows 10 OS, and I did find the S/N.  Can you post the link for the driver?  From what I could find the driver was unavailable; hope not.  I am also getting a j.core.dll message that I can't resolve.  If you could give me info on that I would appreciate it.

Thanks, Paula

[Paul_Tikkanen · Accepted solution]

You're very welcome, Paula.

You need this W10 driver for the device that needs the driver:

Intel Management Engine Driver

11.7.0.1045

https://ftp.hp.com/pub/softpaq/sp87001-87500/sp87282.exe 

Cheers,

Paul

[Paula1945]

That seems to have solved my problem for the driver - thank you so much for your help!

Can you fill me in on the j.core.dll message I am getting whenever I restart my computer?  Have found confusing information on this subject.

Thanks, Paula

[Paul_Tikkanen]

Anytime, Paula 

Glad to have been of assistance. 

Unfortunately, I wouldn't be able to help you with that problem, and recommend that you start a new topic.

Cheers,

Paul