Dual Win 10 OS

SmooTheFeet · ‎08-15-2021

I just a bought a brand new Envy, it comes with the SSD M.2 and preinstalled Win 10 Home.

I decided to add another SSD drive, and installed Win 10 Pro. Now when it boots up I have the error 0xc000000e. see attached pics.

How do I fix this?

Bios does not allow me to select which drive to boot from.

boot

WAWood · ‎08-15-2021

@SmooTheFeet

Was the original SSD still in the PC and connected when you installed the second Windows version? If so, then Windows will have found the boot files for the original and added the second OS instance to those.

I'm sorry but HP only provides support for the OS that comes preloaded onto their PCs. If you replace that or add another one on your own, you are then responsible for fixing any issues with that second install.

We are not a Windows diagnosis and repair facility.

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Prométhée · ‎08-16-2021

hi

possibly remove the new SSD
then restart
if you still have the same problem, as you indicated @WAWood
you have damaged the original installation!
In this case, try the cloud recovery support if compatible to reinstall

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

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