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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Error: 0xC004F074

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03-27-2020 05:24 AM
Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.
NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
Please post any results.
03-28-2020 05:06 AM - edited 03-28-2020 05:07 AM
Hi
ShowKeyPlus from the Microsoft Store (probably the best choice).
https://www.microsoft.com/en-us/p/showkeyplus/9pkvzcprx9nv?activetab=pivot:overviewtab
The output is like this....
ShowKeyPlus - Windows Product Key Information
Product Name: Windows 10 Home
Version: 12345.678 (64-bit OS)
Product ID: 00000-00000-00000-AAOEM
Installed Key: 12345-67890-09876-54321
OEM Key: MICRO-SOFTY-WINDO-WSTEN-64BIT
OEM Edition: Win 10 RTM Core OEM:DM
ALSO
KeyFinderInstaller may help.…
It gives this…. – CD Key: 12345-67890-09876-54321
ELSE
There is a possibility of finding the same value in the Registry....
USING RegEdit the key is listed below and it’s content also shown.
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform
BackupProductKeyDefault 12345-67890-09876-54321
Three different names for the same value in 3 different software methods.