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‎04-10-2021 06:06 AM

HP Recommended
Product: mo1f1002nv
Operating System: Microsoft Windows 10 (64-bit)

Error Activatation as acedemic with windows 10 x64 enterprise instead of pro. How can I return in Pro  using an no academic profile. Thank you. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-10-2021 11:36 AM

HP Recommended

@Artemi5 

That message indicates the Enterprise version on your PC is not legitimate and can't be activated.  We can not help you with this activation problem.  You need to return the PC to where you bough it and demand either a refund, or a replacement.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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3 REPLIES 3

‎04-10-2021 08:44 AM

HP Recommended

@Artemi5 

Tried to use the info you entered to find product details -- but the model number you entered is invalid.

 

We need the actual model number to verify the version of Windows that came with the PC.



I am a volunteer and I do not work for, nor represent, HP
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‎04-10-2021 09:28 AM - last edited on ‎04-10-2021 10:56 AM by Retired

HP Recommended

Sn : [Personal Information Removed]

ESHOP PUBLIC GREECE

DATE 08/04/2021

FALSE CODE 0xC004C003

 

Activation massage:

Version false windows 10 enterprise 

Recognition product :00328-90000-00000-AAOEM

KEY PRODUCT XXXXX-XXXXX-XXXXX-XXXXX-8HV2C

[Personal Information Removed] thank you

Was this reply helpful? Yes No

‎04-10-2021 11:36 AM

HP Recommended

@Artemi5 

That message indicates the Enterprise version on your PC is not legitimate and can't be activated.  We can not help you with this activation problem.  You need to return the PC to where you bough it and demand either a refund, or a replacement.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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