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‎02-28-2022 02:23 PM

HP Recommended
Product: OMEN by HP Desktop PC - 880-129no
Operating System: Microsoft Windows 11

When we tried to start the computer we got the error code 3f0. We runed the quick test and the advanced test. Both passed. When the computer started we only get black screen. What to do?

Category:
2 people had the same question
1 REPLY 1

‎03-18-2022 04:44 PM

HP Recommended

@Anna7474 -- the motherboard assigns the address "3F0" to the 1st SATA device (CD/DVD or disk-drive), and "3F1" to the 2nd SATA device.

 

So, if your disk-drive has "failed", then "3F0" will identify which SATA device has failed.

 

If your computer is less than 12 months old, exercise the HP Warranty, to get it repaired/replaced, at HP's expense. Otherwise, take your computer to a technician, to replace the disk-drive, and to reinstall Windows, at your expense.

 

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