Error downloading bios catalog bios catalog xml header uses unexpected format

[Aubsirene]

Had a power outage and my desktop will not start, I have 4 error messages and the BIOS is one of them. Anything I can do? Would appreciate all the help!

[Raj_05]

Hi @Aubsirene,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you. 

The error message you are seeing suggests that there may be an issue with the BIOS catalog file you are attempting to download. The BIOS catalog file is an XML file that contains information about the available BIOS updates for a particular system.

There are a few potential causes of this error message. One possibility is that the file has been corrupted during the download process, which could be due to a network interruption or other issues. Another possibility is that the file is in an unexpected format or has been modified in some way which is causing the error.

To troubleshoot this issue, you may want to try downloading the file again from the original source to see if the issue persists. You may also want to check to make sure that you are using the correct version of the BIOS catalog file for your system.

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support

[Raj_05]

Hi @Aubsirene,

We have not heard from you in a while, this post is with reference to the thread you had created on HP Support Community.

I would like to know if the query that you had with your HP product was answered.  

If you have any other queries, feel free to reply to us and we will be more than happy to help you.

If you would like to thank us for our efforts to help you, please go to the public post and click on "Accepted Solution" and give us a virtual high-five by clicking on the "Thumbs Up" icon.

Take care and have a great day ahead!

Alden4
HP Support