• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-08-2021 08:35 PM

HP Recommended
Product: Example: Pavilion 15
Operating System: Microsoft Windows 8.1 (32-bit)

My laptop goes into automatic recovery and then the screen just goes blackish...

 

Tried pressing f11, my laptop just gives me this weird annoying sound.

 

Try hitting esc esc esc and then f11 option but it doesn't give me the options, it just goes directly to starting the computer and then it just goes back to automatic what what.

 

I want to restore my systems and wipe my laptop....  

 

But how!!??!!??

1 REPLY 1

‎08-09-2021 09:08 AM

HP Recommended

@Piesang 

A factory reset, which you are trying to do, does NOT wipe the laptop -- that is a common misunderstanding.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.