FAILURE id

[e603czx]

Failiure ID 

9GDPJC-7JWASH-QFFWLJ-60RN03

any help appreciated

[banhien]

@e603czx 

PAVILION 27XI is a monitor (screen). I believe you are asking question about the HDD on your computer otherwise please ignore the following answer

Sadly to say: Most of the time the 24 char disk failure id indicates the HDD is failing and it needs to be replaced.. Is it still under warranty ? If NOT, you have to replace yourself then rebuild your machine.

For (original) Windows 10. Please use

             https://support.hp.com/us-en/document/c06162205

Regards.

[Prométhée]

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this
https://support.hp.com/us-en/product/hp-envy-700-400-desktop-pc-series/7161708/model/7276708/documen...

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 Using the HP Cloud Recovery Tool (Windows 10, 7)

• Creating and Using a Microsoft Recovery USB Drive (Windows 10)
•  Performing an HP System Recovery

if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10

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the computer being indicated here under windows 8 of origin, the cloud recovery, is certainly not usable
See with microsoft media for installation
possibly if it is an original HDD you can replace it by an SSD

may help :

Welcome to Crucial USA