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HP EliteOne 800 G1 All-in-One PC (ENERGY STAR)
Microsoft Windows 7 (64-bit)

The Hard Drive containing the O/S and Recovery  Partition need to be replaced. Before this, I had not created a set of Backup CD's. I am at a loss as how to restore my PC back to Factory Specs. I am willing to buy a set of CD's but have not been able to locate any. Does HP sell them for my System?

3 REPLIES 3
HP Recommended

http://www.computersurgeons.com/default.aspx

 

I really recommend you put in windows 10 and use the drivers here

https://support.hp.com/us-en/drivers/hp-elitedesk-800-g1-small-form-factor-pc/5387475

 

win 10 is activated using your Win 7 serial number but you need to install 10 home or 10 pro

 

If your win 7 serial is missing then use ShowKeyPlus from the Microsoft store

 

Get the ISO to windows 10 here https://www.microsoft.com/en-us/software-download/windows10

do not attempt to upgrade from 7 to 10.

 

It is likely that the Microsoft win 7 update servers have been disabled long ago and you will be stuck with the version of 7 that is on the CD.  

 

 


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HP Recommended

I want my HP EliteOne G1 to run under Windows-7 Pro.

It is my choice and while I appreciate your response, I'd much rather your thoughts on accomplishing my goal.

Best regards,

Mike Lynch

HP Recommended

@Mike-Forums wrote:

I want my HP EliteOne G1 to run under Windows-7 Pro.

It is my choice and while I appreciate your response, I'd much rather your thoughts on accomplishing my goal.

Best regards,

Mike Lynch


i hear you and it seems that Microsoft also was listening.  There are no more free upgrades to 10 and possibly anyone that got the free 10->11 using a 7 or 8 license key may have their license invalidated.

https://www.techradar.com/computing/windows/microsofts-closing-of-free-upgrade-loophole-appears-to-b...

 

Did you contact that software place I listed?


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.