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HP Recommended
OMEN by HP 875-1000 Obelisk Desktop PC (4WC67AV)
Microsoft Windows 11

Guten Tag, mein Omen 45L PC findet bei der Backupwiederherstellung die internen Laufwerke nicht. Beide Backupprogramme finden die internen SSDs nicht. (Acronis und Aomei Backupper) Da fehlt wohl der Festplattentreiber. Habe Windows installiert und da ist es dasselbe. Nur kann man dort einen Treiber dazufügen dann werden die Laufwerke sichtbar. Auch der HP Recoverystick, aus dem Internet heruntergeladen, meldet Wiederherstellung fehlgeschlagen. Können Sie mir weiterhelfen?

Den Intel RST Treiber (Raid) habe ich installiert (sp134521). Es scheint dass der Treiber fehlerhaft ist

3 REPLIES 3
HP Recommended

Hi @orion55 ! 

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,
MayS. 

I work on behalf of HP
HP Recommended

hard drive driver
‎07/29/2022 23:54

product: OMEN By HP 45L gaming desktop PC GT22-0000i (393C5AV)
Operating system: Microsoft Windows 11
German hard disk driver
07/29/2022 13:42

Product: OMEN by HP 45L Gaming Desktop PC GT22-0000i (393C5AV)
Operating system: Microsoft Windows 11
Hello, My Omen 45L PC does not find the internal drives during backup restore. Both backup programs cannot find the internal SSDs. (Acronis and Aomei Backupper) The disk driver must be missing. I installed Windows and it's the same. Only there you can add a driver, then the drives are visible. The HP recovery stick downloaded from the Internet also reports that the recovery failed. Can you help me?

I installed the Intel RST driver (RAID) (sp134521). Apparently the driver is defective

 

HP Recommended

Hi @orion1955

 

Welcome to the HP Support Community. I see that you are facing issues with your OMEN By HP 45L gaming desktop PC GT22-0000i (393C5AV). We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.