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Message 1 of 2
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Forgot password can’t get into my HP Envy20 computer

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HP Envy20
Microsoft Windows 7 (64-bit)

I haven’t used this computer for a while and I’m trying to log into it and I can’t figure out what the password is. There’s no option for Fogot my Password and it’s been so long that it’s not connected or allowing me to connect to the internet. What options do I have?

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Message 2 of 2
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HP Recommended


Sorry, but by Community policy, we are no longer allowed to provide any assistance with password reset or recovery.

Here is the HP Policy: Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For BIOS password resets, read this HP thread:

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
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