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Locked

‎11-11-2022 12:36 PM

HP Recommended
Product: hp 2311x

I have an HP desktop and I think its on windows 8, not sure. It had been put away for many years but im trying to log in now and I dont know the password. I have tried resetting through Microsoft live account, but it's not working. I want to just completely reset this computer but I dont know how. Please help

Tags (1)
1 REPLY 1

‎11-11-2022 12:44 PM

HP Recommended

Hi,



Thank you for visiting the HP Support Community.



In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.



According to the Community's Rules of Participation:



4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.



Regards. Stay safe.

I work on behalf of HP.
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