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‎10-04-2022 02:45 PM

HP Recommended
Product: HP Pavilion 590-p0103wb
Operating System: Microsoft Windows 10 (64-bit)

Yes I accidentally formatted the wrong Drive out of the two hard drives I have, now I can't boot up the system tells me to install an operating system and although I can get some of the functioning up and running I can't I can't find the system image and in the meantime the computer won't boot. ! I keep getting a blue screen with the failed disc or no disc no operating system I believe I downloaded everything to the cloud but I just don't know what to do at this point I do appreciate any help you can give thank you

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2 REPLIES 2

‎10-04-2022 03:04 PM - edited ‎10-04-2022 03:22 PM

HP Recommended

Hi.

Sorry to hear that.

 

You will need to create an HP Cloud recovery flashdrive and reinstall the OS.

 

I do hope your desktop PC is on the list for compatibility. I was unable to find the consumer PC compatibility list.

 

You will know if it is  or not when you follow the steps and put in your desktop PC's product number.

 

Here is a link to the software and tutorial on how to use it.

https://support.hp.com/us-en/document/ish_4511095-4511141-16

 

If the second disk was one you installed and have data on, I recommend disconnecting it while you restore your OS to the Boot drive.


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‎10-05-2022 11:42 AM

HP Recommended

hi

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/How-do-I-reinstall-Windows-10-f...

you didn't follow up here everything was explained in the given link


just see the procedure in video

Recover Your Computer Using the HP Cloud Recovery Tool | HP Computers | @HPSupport - YouTube

 

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