Fresh install will not let my upgrade or install updates

[NeXorek]

Hello

My mum has a Packard Bell M3871. Recently she had a problem that she would turn on the computer and the date would go to 1/1/2011 and not all startup applications wanted to boot up like the antivirus etc. I decided to restore the system to factory settings. Worked fine. The next day the date went back to 2011 and i wasn't able to use the internet as it said the connection is not private and it was recommended to install updates. So i waited a few hours while it was searching for updates and no sucess. Keeps on searching and cannot find anything. I even tried upgrading to windows 10 but the installation get's stuck at 99% and after a manual restart windows 7 loads as normal.

Any help is highly appriciated! 🙂

[Paul_Tikkanen · Accepted solution]

Hi:

See if installing these two W7 updates resolves the problem.

https://support.microsoft.com/en-us/kb/3083710

https://support.microsoft.com/en-us/kb/3102810

You can also read this article for more info...

http://www.zdnet.com/article/sticking-with-windows-7-the-forecast-calls-for-pain/

[NeXorek]

Hello 

I was able to get them both installed, it's looking for updates, will update

Thanks,

[Paul_Tikkanen]

You're very welcome.