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- Got new hp intel Pentium gold computer and now when I print ...

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08-11-2021 04:26 PM
Got the computer two days ago and now when I print something The colors are faded and white washed and the picture is not clear. I’ve tried adjusting the settings and I have worked with my printer and I found that it’s definitely not the printer it’s definitely the computer but I just can’t seem to figure out how to fix it.
08-12-2021 09:56 AM
A few possibilities:
1. your printer is running out of ink, or toner.
2. some 3-colour inkjet printers have no "black" ink -- they mix all 3 colours to approximate black. So, one of those ink-cartridges could be near-empty.
3. you have configured the printer to not print in colour, but to print in "grey-scale" (various shades of black).
4. can you launch a "self-test" from the printer's own controls, to see what a print NOT initiated from your computer will print (colour? black?)
What manufacturer and model-number of printer?
How old?
How long since you replaced the ink/toner?
Is there an indicator on the printer on the level of ink in each cartridge?
Is there some software on your computer to query the level of ink in each cartridge?