HP 2010i monitor changed resolution on its own and now everything is bigger

[mdklassen]

> it will not install because the computer is running windows 10 instead of the original 7.

Did you install in "native" mode or use "Windows compatibility" mode?

> My PC is a HP S5610Y

From: https://support.hp.com/us-en/document/c02479775

Motherboard -  H-Apricot-RS780L-uATX (Apricot)

• Manufacturer: Foxconn
• Form factor: uATX 24.4 cm (9.6 inches) x 24.4 cm (9.6 inches)
• Chipset: AMD 760G
• Memory sockets: 2 x DDR3
• Front side bus speeds: Up to 5200MT/s (5.2 GT/s)
• Processor socket: AM3+
• Expansion Slots:
• 2 PCI Express x1 slots

i.e., no PCI-E x16 slots.  Sigh.

-> Integrated graphics using ATI Radeon 3000

Within "Device Manager", under "Display Adapters", does it identify it correctly?

[cfelke]

finally after working on this for many many hours, I found this reply on microsoft website forum.  I downloaded double driver and the driver zip and it worked. 

https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/amd-display-driver-89701009001...

IndridCold65 replied on November 30, 2017
Well, I was just saying the other day how impressed I have been with Microsoft's release of Windows 10 and the stability and lack of issues like I had experienced in previous versions. So much so that for 2~3 years, I ran a Linux desktop replacement that worked flawlessly. In comes Microsoft's Creators Update ...

I, Like so many others, had a motherboard with the ATI (AMD) HD3000 Video. When the creator's update hit this machine two weeks ago - I was left with a screen resolution that left a black bar around all the edges of my screen. After several attempts to fix this - I was off to the Google Search and MANY MANY forum posts. However unlike so many others that were able to correct this with rolling back the driver or selecting a previous driver - I was unable to do this because I had an SSD for my system drive that was running out of space and decided to turn off the system restore and file backups (Ooops! My Bad!). This left me with no way to revert to an older driver because it simply did not exist.

The system that experienced the video driver issue was my Surveillance system. Anyone who uses these knows that screen real estate is a very valuable commodity. My video screen has re-arranged itself to accommodate the new 1024X768 Display form and it was hideous and difficult to use. After spending 3 days trying many options -- none of which worked -- I began to look on Google, Amazon and eBay for a replacement. I was not happy and for the first time since I began to use Windows 10 -- I wish I had not!

Due to illness ... my research on correcting the issue came to a halt. Today was the first day I felt like going into my server room after about 10 days away and what did I come to find? Another NEWER workstation I use in there was also not displaying correctly... could it be? Yup! ATI 3000 video! That damned update found another victim!

I ran across this forum and read through the messages. One of the forum users indicated that a previous driver from 2015 seemed to work and was accepted with Win10. So I opened Device Manager, went to the driver and used the update function using "previous drivers" on this machine and whoa ... seen the 2015 driver mentioned. I selected to use this driver. The video flashed on and off a few times and BINGO! Back to my 1920X1080 desktop!

I wondered if I could take the ATI 2015 video driver and save it ... then import it on my Surveillance machine upstairs... I found a freeware app that backed up drivers - saved them to my NAS - loaded the same application on my system upstairs - pointed it to the driver location and Viola! After 3 days of searching and effort - it finally paid off.

Now why Microsoft decided to discontinue to allow the ATI 3000 (as well as some newer models like the 4XXX, 5XXX, etc.) - I will not know. Despite the fact that AMD is not creating or maintaining drivers for these cards - shouldn't the END USER have the final say in whether or not they accept the risk that using an older driver/video card may produce unwanted results in performance?? There were literally NO ISSUES with my video just prior to the update so why are you now telling me that my video card is too old to be used in Windows 10?? I thought I read previously that Windows 10 could be used on a lot more legacy hardware than its predecessors ... was this just for the initial releases or did I take the BLUE PILL that day?

For any of you that are having the same issue as myself - where you do not have access to the ATI 3000 driver from 2015 -- I have your fix. First, Download the "Double Driver" utility from Cnet's Downloads...
http://download.cnet.com/Double-Driver/3000-2094_4-81936.html

Then, Downlaod the ATI 3000 Driver 'ZIP' file from my server...
http://www.cybernetx.org/download/ATI_3000_Drivers.zip

Unzip the files to a location on your local hard disk. Fire up the Double Driver application and choose RESTORE option, then select "Locate Backup" and finally, select "Other Location". Point it to the directory where you unpacked the ZIP file, click Okay then "Restore Now". It should install the previous ATI 3000 drivers into your system and then its just a matter of following the suggestion like the one JPMac11 offered:

Windows Key + X > Device Manager
Display Adapters > Right Click on ATI Radeon 3000 Graphics (or your model#) > Update Driver
Browse My Computer for Driver Software > Let me pick from a list of available drivers on my computer
The one that worked for me was the version from 1/13/2015, as soon as I selected that driver my monitor went back to full 1920 x 1080 resolution

Hope this works for you!!
--Indrid Cold
(indridcold65 "at" gmail "dot" com)

Oh and Microsoft... shame on you! Your upgrades should interrogate the hardware and let users know of any such hardware (via a nice big popup message prior to agreeing to install the patch/upgrade/update) that you have tageted for retirement in the user's system. Arbitrarily cutting off the blood supply to an arm to reduce itching is a pitiful maneuver.

[mdklassen]

> Microsoft... shame on you! Your upgrades should interrogate the hardware ...

The problem is that Windows Update did interrogate the hardware, and downloaded and applied a "bad" update, that caused the problem.  Since then, Microsoft has released another update, to remediate that "bad" update.

What happened at Microsoft's "Quality Assurance" department, when doing pre-release testing of that update?  Sigh!

[PeymanE]

To answer your question (mdklassen),

yes, I was able to set the display resolution to the "optimal" value. So my computer was fixed and back to normal.  Now this could be because the driver(s) I downloaded and installed, were specific to the hardware model I had.  So again I have Pavilion P6000 and Display adapter ATI Radeon HD 4200.  I may add that my monitor is a HP 27er (which I don't think would affect the display driver).

so, if you have a different display adapter, may want to check from the link I used and find the driver for your specific adapter.

I hope this helped