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Locked

‎09-19-2023 11:17 PM

HP Recommended
Product: HP All-in-One PC 24-df0000a (7UH93AV)
Operating System: Microsoft Windows 11

Over the past couple days I've been having some issues going on that were keeping the OS from booting up out of nowhere but after adjusting/messing around with configs I have managed to get it to boot up to a "Power-On Password" request page where I have been stumped. I can not remember or locate whatever password it is requesting of me nor do I remember if I'm the one that actually had set it in the first place.

 

Does anybody have in advice on how to bypass this? Any feedback will be greatly appreciated....

1 person had the same question
1 REPLY 1

‎09-22-2023 06:07 AM

HP Recommended

Hey,

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

I work on behalf of HP.
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