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01-08-2020 09:35 PM
When I start up my desktop the following happens:
a. Preparing Automatic Repair
b. Diagnosing your computer
c. Blue screen, Automatic Repair (Your PC did not start correctly)
I'm then invited to choose between Restart or Advance Options. Have tried both but keep coming back to Automatic Repair. If I choose Advance options I can then choose:
b. Use a device
c. Use another operating system
e. Turn off your PC
Have tried most of these, keep coming back to Automatic Repair. Just prior to my PC reaching this point I was having problems downloading Windows Updates.
Looking for some guides, Regards: Col135
01-09-2020 04:47 AM
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.
NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
01-09-2020 08:59 PM
Did all that you suggested and came up with:
a. Memory Check: Passed
Then did Hard Drive Quick Check and came up with:
a. Testing drive 1:
SMART CHECK: Passed
Short DST: Failed
All sounds/looks good, but being a retired Australian Infantry Soldier of 39 years haven't got a clue what it's all about.
01-10-2020 02:50 AM
Well it quite often generates a 24 character error code, which would tell me that the Hard Drive
IS FAILING / HAS FAILED
and needs replacing.
So make backups and recovery media.
I cannot match your PC.
Matching products for United Kingdom (200)
So is there a better model number or description?
You need to SAVE any Data/Work that you can onto another device, and then replace the hard drive and re-install.
01-11-2020 03:55 AM
Delete the serial number please.
More than 1 used.....
661699-001 Hard Drive - 1TB, Tosh MARS,SATA3,EC0,512e
662621-005 Hard Drive - 1TB,SGT,Grenada BP2,SATA6G,512e,EC1
827977-001 Hard Drive - 1TB, SGT PHARAOH Oasis,SATA-6G,EC1
837117-001 Hard Drive - 1TB,WD XL1000C,SATA-6G,512e
848195-800 Hard Drive - GNRC, 1TB 7200RPM SATA III 3.5"
Just for completeness...
303 StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive
Hard Disk 1 Quick Test Failure
Using the HP Cloud Recovery Tool (Windows 10 and 7)
HP PCs - Using the HP Cloud Recovery Tool (Windows 10 and 7)
If in doubt please ask (the links use proper British English)
Whing(e)ing Pom at your service.