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- HP All-in-One stuck in infinite boot loop after Insider buil...

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02-07-2020 06:33 PM
My HP all-in-one computer has been stuck in a infinite boot loop after trying to install a new windows Insider build it has three different screens that's it shows and one is a green one one is a blue one and the black HP screen which I can get into f11 but if I try to do anything other than the first two options it asks for you to enter set up password which I have no idea what that is can you guys please help me thank
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Accepted Solutions
02-10-2020 04:25 PM
@Xbigmike29 Greetings from the HP Community!
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
Meanwhile, here's what you need to know & do about the volsnap.sys error:
The following potential fixes will be carried out to fix BSOD errors related to volsnap.sys (Volume Shadow Copy Driver) on Windows 10:
- Update or Rollback Drivers.
- Restart or Stop Volume Shadow Copy Service
- Run System File Checker
- Run ChkDsk Utility
- Check the Memory for the errors.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
02-10-2020 04:25 PM
@Xbigmike29 Greetings from the HP Community!
Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Click here for steps on finding the information we need!
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
Meanwhile, here's what you need to know & do about the volsnap.sys error:
The following potential fixes will be carried out to fix BSOD errors related to volsnap.sys (Volume Shadow Copy Driver) on Windows 10:
- Update or Rollback Drivers.
- Restart or Stop Volume Shadow Copy Service
- Run System File Checker
- Run ChkDsk Utility
- Check the Memory for the errors.
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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