HP Corporate Image

[ddec1123]

I purchased  HP Recovery Image.....where is it   ? how do you use it ? 

[Prométhée]

hi

Why are you asking where is it?
If you bought, we have to send you something. , This is not the case ?
what exactly did you buy and where?

[Paul_Tikkanen]

Hi, @ddec1123 

Not sure why you paid for a recovery image you could have made for free by using the HP Cloud recovery client software to create a bootable USB recovery drive.

Driver - HP Elite SFF 800 G9 Desktop PC | HP® Customer Support

Below is the link to the instructions for use:

HP Business PCs - Using the HP Cloud Recovery Client in Windows 11 and Windows 10 | HP® Customer Sup...

[Prométhée]

---

@Prométhée wrote:

hi

Why are you asking where is it?
If you bought, we have to send you something. , This is not the case ?
what exactly did you buy and where?

---

@ddec1123  you will find several information here, in order to be able to make a system recovery

https://support.hp.com/us-en/product/hp-elite-sff-800-g9-desktop-pc/2101054026/troubleshooting

•  How to reset your computer to factory settings (Windows 11, 10)
•  Remove discs and devices and perform a hard reset
•  Reset the computer
•  Reset the computer when Windows does not start normally
•  Software recovery options (Windows 11 and Windows 10)

if you were sent a usb key, you can see this video

Recover Your HP Computer with a USB Recovery Drive | HP Computers | HP - YouTube

[ddec1123]

When configuring my new HP Computer up on the HP Website, A line item that you could select to purchase was

"HP Corporate Image"  it was a nominal fee for this, so I selected it in my overall system configuration.

Since these systems are shipped out with practically no documentation at all. There were no DVD's, or anything, so I think asking "where it is and how do you use it" is a valid question that is not beyond comprehension by most people

Is this image on sone sort of recovery partition?  Do I have to burn it to a DVD ?     Sorry for more questions on this topic, I don't want to overload anyone cerebral circuits with more questions

Thanks   

[Prométhée]

http://h10032.www1.hp.com/ctg/Manual/c06250104.pdf

this ?

[ddec1123]

Page Not Found   

how about no links

I hope some one can verbally answer this question

Anyone out there purchase  the" HP Corporate Image"  Option on a new system??  

[Prométhée]

test again, and the link works
start of pdf:

I. HP Windows 10 factory images
HP offers Windows 10 preinstalled on the systems shipped from the factory on HP commercial desktop
and mobile computers. The Windows 10 preinstallation image shipped from the factory has received
thousands of hours of testing to assure high quality and reliability for our customers.
HP has provided the HP Premier image for many years, and this is the standard image shipped on the
systems. HP has added the HP Corporate-Ready image to support customers wanting a “clean” image.
This image is readily suited to new Modern Provisioning technologies. Differences between the two
image types are provided in the following sections.
HP Premier image
The HP Premier image shipped from the factory includes the Windows OS, device drivers,
Microsoft 365® Apps for enterprise 64-Bit trial,
1
required HP documentation, hardware-enabling
software, and several HP applications. The HP value-added applications provide security,
manageability, and collaboration features.
HP Corporate-Ready image
The HP Corporate-Ready option was initially launched in 2016 for customers who want a minimal
Windows 10 image from the factory. The Corporate-Ready image consists of the Windows OS, device
drivers, Microsoft 365® Apps for enterprise 64-Bit trial1
required HP documentation, and a minimal set
of HP hardware- enabling apps. It is a subset of the regular HP Premier Image, removing most of the
HP value-added software. The HP Premier and Corporate-Ready images have the same high quality
and reliability because they have identical Windows 10 OS and device drivers.
The HP Corporate-Ready offering was previously known as HP Enterprise-Ready. To avoid confusion
with Microsoft Windows 10 Enterprise Edition operating system, HP refers to the offering as HP
Corporate-Ready on new products. HP cannot sell Microsoft Windows 10 Enterprise Edition on client
systems.
Customers can order the Corporate-Ready option from their HP account representative or on select
platforms offered on hp.com

but if you don't know what exactly you bought, i strongly advise you to ask the hp store directly

https://www.hp.com/us-en/shop/mlp/business-solutions/desktops-and-workstations

[ddec1123]

Apparently no one else has ever purchased this option  so no one can answer the question

and I don't need lessons on how to create images

Simple :

HP offers an option when configuring a system to purchase online.

Please explain what this option is

Nope  onone qualified to provide a simple answer

Thanks   this conversation is closed 

[Prométhée]

hi

sorry @ddec1123 
I found this document which is not in my mother tongue
Everything seems to be explained there, but I can't translate everything, and understand everything that is mentioned in it
As I told you, it would be better to contact the HP store, they must be able to tell you, what they offer..
Here is a help community run mostly by volunteer users..
Users in general, pass here, talk about their own problem, and solution or not, we will not revere them, sometimes Never!
so yes, waiting for the response of a user who has made the same purchase may be a bit long!
Sorry, I tried, spent time trying to find an answer for you, but nothing more than this type of documents
Anyway, happy new year