HP Device Manager Version End Of Life Dates

[ehsu]

Hi,

Can someone point me to the support page where it states the end of life (EOL) for HP Device Manager 4.6 SP3?

I found the general support status in the HPDM PDF guide, but it doesn't indicate an exact date like Microsoft/Symantec have on their website.

Thank you.

[mdklassen]

Version 4.6 dates from 2014.

From: ftp://ftp.hp.com/pub/hpdm/Documentation/WhitePapers/4.7/

it seems that Version 4.7 dates from May 2016.

See: ftp://ftp.hp.com/pub/hpdm/Documentation/ReleaseNotes/

for 'SP7' for Version 7, dated June 7, 2017.

[ehsu]

Thank you. The permission was denied trying to access the FTPs.

What is the support cycle? Is the EOL date 5 years from the release date?

[mdklassen · Accepted solution]

> The permission was denied trying to access the FTPs.

I cannot help.  Those URLs work correctly for me.

Perhaps, the "Internet Security" software on your computer is blocking the connection attempts.

> What is the support cycle? Is the EOL date 5 years from the release date?

From: ftp://ftp.hp.com/pub/hpdm/Documentation/ReleaseNotes/ReleaseNotes_HP_Device_Manager-4.7SP7.pdf

HPDM Agent requirements

HPDM provides full support for all HP thin clients within EOL (end-of-life) + 3 years

and partial support for all HP thin clients within EOL + 5 years.

Each thin client should have a minimum of 10 MB of free disk space.
See the following matrix.

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