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Azurden
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HP ENVY All-in-One - 27-p014 Drivers Needed

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HP ENVY All-in-One - 27-p014
Microsoft Windows 10 (64-bit)

Have a ....

HP ENVY All-in-One - 27-p014
Product number:M9Z75AA
Hard drive died and installed a new SSD, installed WIN10 Ent WinVer 20H2, came to HP to download drivers and all I can find is BUY USB restore media?!?!  I have been doing IT for a LONG time and never had to pay to get the drivers I need when hard ware dies.  Can someone tell me perhaps if I was just not looking in the right place?
 
 
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Azurden
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I should note that I did try and buy the  USB media (assuming I could extract the needed drivers, and not need to run the new install).  But when I went to the URL it send you to at paymenthp.com the site would not process my payment method (VISA) and also thought it strange that the paymenthp.com site was not secure???

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Dragon-Fur
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@Azurden 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

Your model series Home Page here:

HP ENVY 27-p000 All-in-One Desktop PC series (Touch) 

 

Drivers and Software here:

Software and drivers for HP ENVY 27-p000 All-in-One Desktop PC series (Touch) 

 

Specifications here:

HP ENVY 27-p014 TouchSmart All-in-One Desktop PC Product Specifications

 

Not sure what is going on with the specific model page.

Use the Drivers for the series.

Check your Device Manager for specifics.

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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