-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Re: HP ENVY Phoenix 800-030qe CTO.My computer came with Wind...

Create an account on the HP Community to personalize your profile and ask a question
10-26-2019 02:01 PM
HP ENVY Phoenix 800-030qe CTO. My computer came direct from HP with Windows 8. I have upgraded to 8.1. How do I find the Windows Product Key?
Solved! Go to Solution.
Accepted Solutions
10-26-2019 02:28 PM
The CMD or PowerShell window should open "as Administrator".
* For Windows 10 and 8.1:
wmic path softwarelicensingservice get OA3xOriginalProductKey
If the key is not stored in the UEFI or BIOS, it will return the following message:
Node: NAME-DE-PC
Mistake:
Description = Invalid query
* For Windows 10, 8.1, 7 and Vista:
powershell "(Get-WmiObject -query 'select * from SoftwareLicensingService').OA3xOriginalProductKey"
Reference: https://www.sysadmit.com/2015/07/windows-uefi-bios-ver-clave-guardada.html
To activate windows 8/8.1, try following the instructions in the link:
https://support.hp.com/us-en/document/c03486254
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
, someone who has the same query may find this solution and be helped by it.
10-26-2019 02:28 PM
The CMD or PowerShell window should open "as Administrator".
* For Windows 10 and 8.1:
wmic path softwarelicensingservice get OA3xOriginalProductKey
If the key is not stored in the UEFI or BIOS, it will return the following message:
Node: NAME-DE-PC
Mistake:
Description = Invalid query
* For Windows 10, 8.1, 7 and Vista:
powershell "(Get-WmiObject -query 'select * from SoftwareLicensingService').OA3xOriginalProductKey"
Reference: https://www.sysadmit.com/2015/07/windows-uefi-bios-ver-clave-guardada.html
To activate windows 8/8.1, try following the instructions in the link:
https://support.hp.com/us-en/document/c03486254
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
, someone who has the same query may find this solution and be helped by it.