HP One Agent

[Javier54]

Utiliza el controlador con que se instala, ha estado un tiempo instalándose como opcional, pero parece que lo están poniendo normal. Yo creo que es legítimo, pero lo que no entiendo es que nadie de explicación alguna. Yo mis datos no se los dejo a nadie en lo que puedo y se, por eso lo desinstalo y luego borro el archivo en la carpeta x64, del controlador con que se instala. 

[codger65]

Javier54 - Re: "

It uses the driver with which it is installed, it has been installed as optional for a while, but it seems that
 they are making it normal. I think it's legitimate, but what I don't understand is that no one gives any 
explanation. I don't leave my data to anyone as far as I can and know, that's why I uninstall it and then
 delete the file in the x64 folder of the driver with which it is installed."

You don't give enough information about what you are saying you do here to solve the HP One Agent problem? Did 
this solution actually keep the HP One Agent from re-installing itself after a reboot and where exactly are the 
files and folders you speak of here and what is the actual names of the files and folders?  

[JBRATI]

Last news.

PC status this morning : HP One Agent deactivated  via Autoruns, NOT uinstalled but blocked, WIndows Updates stopped.

---

As there is a Windows Update today and I want to install it, I reactivated updates and executed them. They went fine, and ... HP One Agent is NOT back (but is still installed and blocked).

I leave Windows Updates activated and watch.

[JYV]

I got it though I run Windows 10. It keeps re-installing itself. I found a low satisfying solution by booting with no Internet connection, this prevents the HP One Agent service to create a restore point. Somebody at HP should find a real solution to this.

[Ortho_Fan]

Unfortunately, there are a number of posts about HP One Agent, and various "solutions" are posted, along with some contradictory information.

The best "fix" I've found, after HP One Agent has been downloaded, is to:

Right click my task bar and select Task Manager

Click on Start Up Apps (right side)

Right click on HP One Agent Service, and left click on "Disable."

The next step is to disable HPOneAgentRepairTask which causes the application to reconfigure itself daily.  To do this:

Click on the Windows Search Icon in the taskbar

Type  Task Scheduler in the search box and click on it to open it

Click on Task Scheduler Library (left side of screen)

Right click on HPOneAgentRepairTask and left click "Disable"

HP One Agent will remain on your PC but will not start up automatically, or run in the background, nor will you see multiple reconfigurations listed in the Windows Reliability History graph .  

If Microsoft should issue an update to HP One Agent app in the future--I received an update about three or four weeks ago, but none since--simply disable HPOneAgentRepairTask again in the Task Scheduler.  It will remain disabled in Start Up Apps.

Hope this helps.

David

[Muppin4]

Thanks Ortho Fan for the update. I have none of the HP items you mentioned and yet a week ago I had my 4th installation of HP One Agent.  But it was the first one in many weeks. I have an HP PC (the last one ever) and display. No HP printer. I have been locating every HP file, folder or application I can and disabling or deleting them. Usually no more than one a day so as to be able to reverse if any problem develops. None have.

I believe HP has purchased a product called One Agent from Dynatrace. From what I have read it is designed to provide information on everything that is going on within one's own organization computer systems.  It smacks of illegal activity for HP to download it to my, or anyone else, computer. Let us no longer be HP customers.  (https://docs.dynatrace.com/docs/setup-and-configuration/dynatrace-oneagent)

[Ortho_Fan]

By the way, there is a way to prevent HP One Agent from being reinstalled after it's manually uninstalled via Settings. 

Going back several years and versions of Windows, as you know, users had the option to block unwanted updates by manually showing them or hiding them.  That disappeared a number of years ago.  HOWEVER, in trying to block a troublesome Realteck driver from being reinstalled last week, I stumbled upon a handy tool for Windows 10/11 users that few know about -- The "Microsoft Show or Hide Updates tool", which can be downloaded from this site -- https://www.majorgeeks.com/files/details/microsoft_show_or_hide_updates_troubleshooter.html

After you download it, uninstall HP One Agent, then run the troubleshooter app.  When you click on the "next" button, it will check for Windows updates, and provide a list of pending updates, but will not automatically download and install them the way Windows Updates does.  Instead, you'll be given the option of hiding them.  Once hidden, the update will not reinstall itself.

You can find out more about Microsoft Show or Hide Updates here -- https://learn.microsoft.com/en-us/answers/questions/1341898/how-to-block-specific-windows-updates -- or via a Google search.

Hope this helps,

David

[codger65]

Hello - the problem I see here with this suggestion is how do you tell which windows update has the HP One Agent as part of the update to ignore in the future and how do you intercept future windows updates that have the HP One Agent as part of the delivery package? After doing some reading on the Dynatrace web site it seems to me that the One Agent software is basically designed as a tool for companies that have company owned computers that staff use and it can be used to not only configure those computers but also keep an eye on what their employees are doing on said computers. Why HP and Microsoft has installed this software on the "personal" computers of some of it's customers is the big issue here. Even though I have upgraded the Windows 11 home OS that came on my laptop to Windows 11 Pro (which can be considered a business OS by Microsoft) it does not give them the right to arbitrarily install this One Agent on my personal computer and make it virtually impossible to uninstall permanently.

[Muppin4]

I just went to the Microsoft Support website and engaged their AI. This is what I was told:

So either Microsoft's AI, Copilot, does lie or they are not guilty:

Wait, one has to ask the question correctly. This is what I just asked:

While not added to my PC, Microsoft has added to others.

Why would they do such a stupid thing?

[Tallman69]

HP OneAgent has been installed on my HP laptop twice. The last time HP One Agent was installed, I believe, coincided with when Windows automatically installed the "optional driver" HP Inc. - SoftwareComponent - 1.64.3630.0 on 2/29/2024.  Most likely the first time HP One Agent was installed is when Windows automatically installed the "driver" HP Inc. - SoftwareComponent - 1.64.3626.0 on 2/8/2024.  So, the HP Inc. - SoftwareComponent would seem to be one of the updates from Windows to keep an eye out for.