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‎07-08-2020 03:36 AM

HP Recommended
Product: Pavilion 590

Won’t reset, boot up, system restore. Keeps telling me has to shut down, will restart, but it never does. Says there is an error and can’t start up

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1 person had the same question
1 REPLY 1

‎07-08-2020 05:29 AM

HP Recommended

"Won’t reset, boot up, system restore"

I'm not sure what methods you've used so far(or why Restore won't work) but this would be my first solution:

 

 Hold down the power button for 4 seconds until the PC shuts down, remove all connections and peripherals except the mouse/keyboard/monitor.

 

Then press the power button to turn on the PC and press the ESC button once every second to get to the BIOS screen.

 

Then Press F10 and click Troubleshoot/Advanced Options/Startup Repair

*Just a community member, not an HP employee.
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