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HP Recommended
HP Pavilion p7-1380t CTO Desktop PC
Microsoft Windows 10 (64-bit)

My PC just went dead all of a sudden and System Diagnosis and Repair can do absolutely nothing.  No other possible solutions work.  PC is 10 years old.  Anyone else have an issue with computer suddenly dying?

5 REPLIES 5
HP Recommended

hi

Yes, a computer, ten years old, or even less, which suddenly breaks down is not exceptional..
but what is the problem exactly?

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

The computer will not load.  It then runs thru a Diagnostics routine and a Repair protocol but says it cannot fix the problem.  The blue screen then tells me that a restart may solve the problem.  When I do, it runs thru the whole process again to the same end.  It offers other solutions, all of which I tried, but still winds up with the blue screen telling me that a restart my solve my problem.  I an nor tech savvy so went to HP looking for a recovery disk but does not seem to be available. 

HP Recommended

HP PCs - Testing for Hardware Failures | HP® Customer Support

check with this if not a hardware problem
give me the result, error code if there is

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

I went to the site you suggested and ran diagnostics and everything checked out ok but still would not load Windows.

  I wound up deleting all my files and reloading windows and starting over.  I think I ran out of memory.  Thanks for you help!

HP Recommended

Hi

ok, so no hardware concerns in sight .. is that it?
you were able to reinstall windows, everything is ok?

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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