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HP Recommended

Hello, I am in need of latest version of HP Recovery Cloud Tool. The Windows on my PC is so broken I cant download anything from Microsoft store and havent found any non Microsoft link except for win 10. On one other thread here somebody posted their saved version of this tool but for it to work it has to be updated, which I cant do. Can somebody help?

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HP Recommended

Thank you, I managed to use the HP Recovery cloud tool on another PC, finally found my correct product ID in BIOS and created UEFI recovery flash drive with the Windows my PC originally came with. Unfortunatelly it erased both my SSD disks in the process, 3TB, thats just a warning in case someone has the same problem

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HP Recommended

Hi:

 

There are no more standalone versions of the cloud recovery tool.

 

Use another Windows PC and try the file that I zipped up and attached below that I just downloaded from the Microsoft Store.

 

If you can't do that, you will have to use another PC and create Windows installation media with the Microsoft media creation tool.

 

Download Windows 10

 

Download Windows 11

HP Recommended

Thank you, I managed to use the HP Recovery cloud tool on another PC, finally found my correct product ID in BIOS and created UEFI recovery flash drive with the Windows my PC originally came with. Unfortunatelly it erased both my SSD disks in the process, 3TB, thats just a warning in case someone has the same problem

HP Recommended

You're very welcome.

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