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HP Recommended
HP Slim Desktop PC S01-pF2000i (4M0H6AV)

Computer not working 

1 REPLY 1
HP Recommended

Hi @giribrothers,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP Slim Desktop S01-pF2888 is not working, here are some troubleshooting steps you can try.

 

Check the Power Supply:

  • Ensure the power cord is securely plugged into both the desktop and the power outlet.
  • Try a different power outlet to rule out an outlet issue.
  • Check for any visible damage to the power cable or power supply.

Power Button and Indicators:

  • Check if the power button is lit up. If it's not, your power supply might be faulty.
  • If there's a blinking power light, refer to your manual for the specific meaning of the light pattern.

External Devices:

  • Disconnect all external devices (USBs, printers, etc.) and try turning the desktop on again. Sometimes external devices can prevent the system from booting.

Monitor:

  • Ensure the monitor is powered on and correctly connected to the desktop. Try using a different monitor or cable if you suspect an issue with the display.

Internal Hardware Check:

  • If you're comfortable opening the desktop, check for loose internal connections, such as the RAM, hard drive, or graphics card. Ensure everything is seated properly.

Perform a Hard Reset:

  • Unplug the power cord, hold down the power button for 30 seconds, and then plug it back in and try powering up again.

Try Safe Mode:

  • If the computer powers on but doesn’t boot, you can try booting into Safe Mode by pressing the F8 key as soon as the system starts.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.